Managing your team in Vinyl — including adding new members, removing people who have left, or updating email addresses — can be done through your account settings or with help from our support team.
Adding a new team member
Go to Settings → Team and use the Invite Member button. Enter their email address and they'll receive an invite to join your Vinyl workspace.
If you see an error when sending the invite, contact our support team with the email address and we'll resolve it within 2 hours.
Removing a team member
Go to Settings → Team, find the member you want to remove, and select Remove. Their access will be revoked immediately.
If you need multiple members removed at once, contact support with the list of names or email addresses and we'll take care of it.
Updating a team member's email address
Email address changes need to be handled by our support team to ensure recordings and data stay linked to the right account.
Contact us with:
The current email address
The new email address
We respond within 2 hours and will confirm once the update is complete.