Vinyl lets you tailor how the bot looks and sounds in meetings to reflect your firm’s brand. Whether it's giving the bot a professional name or uploading custom visuals, this helps create a consistent and polished client experience.
What You Can Customise
Vinyl lets you control how the bot is named and how it appears in meetings:
Bot name: You can rename Vinyl to something that suits your firm, like "Your Practice Assistant" or "Meeting Recorder."
Bot image (not recording): This image is shown when Vinyl joins a meeting but hasn't started recording yet.
Bot image (recording): This image appears once Vinyl begins recording the meeting.
⚠️ Only the Master Admin of your Vinyl team can upload or change the bot images. If you're a team member and want to request a change, please reach out to your Master Admin.
How to update Vinyl’s appearance
To update how Vinyl looks and what it's called in meetings:
Log in to your Vinyl account
Go to My Settings
Click the General tab
Scroll down to the Bot Settings section
From here, you can:
Rename the bot
Toggle "Enforce Bot Name" to apply it account-wide
Upload new images for:
Recording mode
Not Recording mode
To upload an image:
Click Upload, or drag and drop the file into the image box.
Recommended size: 640 × 360 pixels
File size limit: 1.8MB
Customising Vinyl’s name and images helps you deliver a polished, branded experience during every client interaction.
If you need help updating these settings, feel free to reach out to [email protected].