If you've recently upgraded your phone and still have access to the old one, you can transfer all your authenticator codes without needing to reset each one individually. It's quick and saves a lot of time.

Below are official guides for transferring your codes, depending on which app you use:

For Vinyl, your Master Admin can reset your MFA so you can set it up again on your new phone. See Locked out of my authenticator and can't access MFA for how it works, including what to do if you're the only Master Admin.

For other apps or platforms where you had 2FA (two-factor authentication) turned on, look for the recovery options or support links in each one.

If you're using Vinyl and this affects your ability to log in or access anything, just chat with us below and we'll help you get back in smoothly.