Vinyl

Troubleshooting

Prevent Your Vinyl Bot from Leaving a Meeting

Fix Multiple Vinyl Bots in Meetings

Explains that pausing mid-meeting isn't available for online meetings, and what to do instead.

Can I pause recording during an online meeting?

What to check if your Vinyl meeting summary emails aren't arriving, arriving late, or only arriving for some attendees.

Troubleshoot missing or delayed meeting summary emails

Control who can see a specific meeting

How to extract only the relevant information from a meeting, then delete the transcript and recording to protect sensitive or confidential content.

Sensitive or private content recorded

Add Vinyl to a meeting you didn't organise

Troubleshooting steps for when a meeting appears in the Vinyl Schedule tab but the Vinyl notetaker did not join the call

My meeting is in my schedule but Vinyl didn't join

Troubleshoot Meeting Sharing

Recording

Fix Your Vinyl Login Issues

Clear your Cache in Google Chrome

Clear your Cache in Microsoft Edge

Clear your Cache in Safari (Mac)

Clear your Cache in Mozilla Firefox

Password reset email not received

Transfer your Authenticator App codes to a new phone

Locked out of my authenticator and can't access MFA

Login Issues

Use Zapier to automatically post Vinyl meeting summaries to the right Microsoft Teams channel, client channels for external meetings, team channels for internal ones, so your firm stays informed without…

Post meeting summaries to Microsoft Teams

An overview of every Vinyl + Zapier automation in this series — what each one does, what it requires, and how they fit together into a complete post-meeting workflow for…

Practical Zapier workflows for accounting firms

Use Zapier to automatically post Vinyl meeting summaries to the right Slack channel — client meetings to your updates channel, internal meetings to your team channel — so your firm…

Post meeting summaries to Slack

Basic automation tools you can use with Vinyl

Automations

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Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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