What's happening
When you click the expand (maximise) button on the video player in the Transcript tab, the video window disappears instead of expanding. This affects the recording video that was moved into the Transcript tab as part of a recent update to the meetings layout.
This issue affects all users in the workspace, not just individual accounts.
Current status
Our team has confirmed this is a known bug and is currently investigating a fix. We apologise for the inconvenience.
Workaround in the meantime
While the expand button is not working, you can still resize the video player by dragging the corners of the playback window. This allows you to make the video larger without using the expand button.
What to do
Use the drag-to-resize method above to adjust the video size for now.
If you need further assistance, contact our support team and we can help.
We will update this article once a fix has been released.