Plenty of firms run meetings that aren't only in English, or that move between two languages in the same conversation. Vinyl joins those meetings just like any other and handles conversations that switch between languages, so your team gets a clean transcript and summary either way.
Choosing a transcription language
From our testing, the most reliable results come from setting your transcription language to the main non-English language spoken in the meeting. For example, if your meetings move between French and English, setting the language to French means Vinyl captures the French accurately and still picks up the English well.
Auto-detect is available too, and works nicely for many meetings. For meetings that regularly switch between languages, though, setting the language yourself tends to give the most consistent results.
Regional accents and vocabulary can vary quite a bit (Quebec French, for example, has its own), so the best way to see how Vinyl performs for your team is to try it with a few of your own meetings.
Summaries and action items
Meeting summaries and action items are produced in English, so they line up with the internal notes your team already keeps. If you've connected Karbon, the notes Vinyl posts to client timelines are in English as well.
Client-facing content in your client's language
When you need something to send to a client, Studio can draft it in their language from the same meeting. You can ask in English, and you'll get a draft that's ready to review, edit and send. A few examples:
"Write a client summary of this meeting in French."
"Draft a follow-up email to the client in French, formal, using vous."
"Make the tone a little warmer and shorten it to a few paragraphs."
As the second example shows, you can set the register you'd like as well, which is handy for languages with formal and informal forms of address.
Proposals in Ignition and Anchor
If you use Ignition or Anchor, Studio can draft a proposal in your client's language directly in your proposal tool. Just ask in plain English, for example "Draft a proposal for this client in French." Vinyl then:
finds the client in Ignition or Anchor (or offers to create one, which you approve first)
matches what was discussed against your service library, using your configured pricing
writes the proposal title and service lines in the language you asked for
shows your team a review card in English, and nothing is written until someone clicks Create
creates a draft in Ignition or Anchor, ready for you to edit and send from there
Before approving, your team can change anything in plain English, such as "make it quarterly" or "start on 1 July". Vinyl never sends, publishes or signs a proposal on your behalf.
Translated drafts are a great starting point, and it's always worth having someone on your team read them over before they go to a client, especially for anything formal or regulated.